
MEMBERSHIP FAQ
GENERAL INFO
REΛLM PORTAL ACCESS is a new, limitless way to experience REΛLM.
With two levels of monthly membership to choose from, REΛLM Portal Access gives you control over how deep you go—more access, more connection, more experience.
Each membership tier gains access to an online membership Portal for exclusive perks, offers, and updates. Already a member? Access your Portal HERE.
ALL ACCESS MEMBERSHIP
ALL ACCESS MEMBERSHIP
Never miss the artists you want to see and discover new sounds along the way.
Every show free + expedited entry line, complimentary coat check, and member-exclusive perks.
The deets:
- Free entry to all shows for the month.*
- Express entry through a dedicated line.
- Free coat check.
- Personalized digital pass. (Apple Wallet, Google Wallet)
- First to be offered exclusive perks via your member Portal such as discount codes, bringing a +1 on select nights, etc.
The terms:
- Limited to 100 members.
- Membership renews automatically.
- Once full, signups are closed until a spot becomes available.
- One pass per person.
- Enter your phone number and email at checkout to receive your digital pass.
- The name and photo on your digital pass MUST match the name and photo on your ID. Please use the name on your ID at checkout.
- *Black-out dates: Halloween, New Year’s Eve, and select special events.
PRIORITY PASS MEMBERSHIP
PRIORITY PASS MEMBERSHIP
Minimum of 2 shows free: 1 of your choice & 1 of our choice.
Plus expedited entry line, complimentary coat check, and member-exclusive perks.
The deets:
- Free entry to at least 2 shows per month.*
- 1 free show of your choice*, and at least 1 free entry offer from us to you.
- Additional free shows may be offered via your member Portal.
- Express entry through a dedicated line.
- Free coat check.
- Personalized digital pass. (Apple Wallet, Google Wallet)
- Be offered exclusive perks via your member Portal such as discount codes, bringing a +1 on select nights, additional free shows, etc.
The terms:
- Limited to 100 members.
- Membership renews automatically.
- Once full, signups are closed until a spot becomes available.
- One pass per person.
- Enter your phone number and email at checkout to receive your digital pass.
- The name and photo on your digital pass MUST match the name and photo on your ID. Please use the name on your ID at checkout.
- *Priority Pass members can use their pass to enter 1 show of their choice per month for free. Additional free shows will be offered via the member Portal. We guarantee a minimum of 1 additional show offered to you, but you may potentially receive more.
- *Black-out dates: Halloween, New Year’s Eve, and select special events.
THE PORTAL / COMMUNICATIONS
Each membership tier gains access to an online membership Portal for exclusive perks, offers, and updates. The Portal is the primary way we will notify you about the weekly offers and benefits for your membership. Currently, we post updates in the Portal every Wednesday or Thursday. View the “Posts” tab to stay in the loop.
Already a member? Access The Portal HERE.
In addition, we may send you push notifications with important information via your mobile wallet app. Please add your digital pass to your mobile wallet and ensure push notifications are ON to receive these special notifications.
USING YOUR MEMBERSHIP
Check THE PORTAL weekly on Wednesdays or Thursdays to find out your current offers and benefits for the week.
ALL ACCESS members simply show an unexpired digital pass with their name and matching ID at the door to enter for all eligible events.
PRIORITY PASS members can claim your 1 monthly show of choice by presenting an unexpired digital pass with your name and matching ID at the door. On nights where a free show has been offered to you, simply show your unexpired pass and ID to enter.
BOTH MEMBERSHIPS have a dedicated entry line and Membership Concierge on-site to help get you checked in and guide you through making the most of your membership.
To utilize your free coat check, simply show your digital pass at our coat check located in the Quantum Depot.
ADDITIONAL FAQ
Still have questions? We’re here to help. Here are the most frequently asked questions regarding REΛLM Portal Access memberships.
Still don’t see what you’re looking for? Send us a DM
Q: “How do I get notifications about my membership.”
A: There are two main ways we communicate with members: The Portal and Push Notifications. We aim to update The Portal every Wednesday or Thursday, but may sometimes send out special push notifications to members at other important times. Please make sure you have added your digital pass to your mobile wallet and have push notifications turned ON in order to receive notifications outside of our weekly Portal updates. (Apple Wallet/Google Wallet)
Q: “How do I know which shows are blackout dates?”
A: The primary blackout dates are our two-day Halloween event and New Year’s Eve. Any additional blackout dates will be indicated on the announcement and ticket link for the specific event, as well as posted about in The Portal during the week of announcement. These additional blackout dates may include shows that are already sold out, or other big ticket/large scale events.
Q: “How do I know if I have a +1 tonight?”
A: Plus ones are a perk offered for select shows (not every night) via The Portal. Look out for the weekly Portal post to find out the benefits for the week.
Q: “Can Priority Pass members use the expedited entry line and free coat check even if it’s not one of their chosen shows?”
A: Yes! Whether you are a ticket holder, have a free entry offer, or are claiming your show of choice, Priority Pass members can utilize their on-site perks for all nights.
Q: “I’m not going tonight, can my friend use my pass?”
A: NO. All digital passes are tied to the individual. The name on your digital pass MUST match the name on your government-issued ID in order to enter.
Q: “How do I upgrade/change my membership tier?”
A: We currently do not have a way to manually upgrade members or change tiers. You will need to cancel and then sign up again for the tier that you want.

